Managed DevOps Services
We build your CI/CD pipelines, infrastructure as code, and deployment automation — then run them in production 24/7. Both halves, one team.
Managing Linux Servers Since 2005
Server Management Services
We monitor, harden, and maintain your hosting servers every hour of every day. The 3 AM outage is resolved while you sleep: $100 per server, run by the same senior team since 2005.
Full management for
Built for Hosting Companies
We manage the Linux servers your hosting business runs on.
Since 2005, Server Surgeon has been the server team behind hosting companies worldwide, covering cPanel, Plesk, DirectAdmin, Virtualmin, and panel-less “vanilla” Linux (servers with no control panel) — on your own hardware, a VPS, or any cloud, AWS included. Senior administrators handle 24/7 monitoring, proactive hardening, and unlimited support, with urgent tickets answered in 5 to 10 minutes. You get a full server-operations team without the payroll, and your customers get servers that stay online. Off-site Linux server backup is available for every server we manage, so a hack, a bad deploy, or an accidental deletion becomes a quick restore rather than a lost customer.
One Plan, Any Setup
Server management — one plan for any Linux server
There is one plan, $100 USD per server per month, with every server management service included, on whatever control panel you run and wherever your servers are hosted. Pick the starting point that matches your setup; the plan and the price are identical. If you run no control panel or a control panel not listed, simply order and choose “Linux Server Management.”
Save 20% at five servers or more, plus an additional 5–15% off with quarterly, semi-annual, or annual prepay. See full pricing →
Cloud Operations & Development · New for 2026
We operate full cloud environments, too.
Right now, someone on your team is the monitoring plan. The same senior engineers who have managed servers since 2005 now take on whole cloud environments — watched, run, and built — scoped to exactly what you hand off and custom-quoted, never a percentage of your cloud bill. And when the problem is the application itself — hacked, stranded on old PHP, breaking on every update — the same conversation covers the code.
AWS Server Management
Full AWS environments — EC2, RDS, VPC, S3, IAM — watched, managed, and built by engineers on AWS since 2006, when EC2 was new.
Cloud Server Management
Managed cloud scoped to exactly what you hand off — patching, backups, scaling, security — on AWS, Google Cloud, Azure, DigitalOcean, or any provider.
Website Repair & Modernization
Hacked sites cleaned at the root cause, legacy PHP and MySQL brought current, stranded stores made safe, and custom development — assessed first, quoted in writing.
What You Get
All management plans include
24/7/365 Support
Senior system administrators support your servers 24/7/365. Standard tickets respond in 10 to 30 minutes; urgent tickets in 5 to 10. There is no ticket limit and no hourly charge.
Disaster Recovery
We recover quickly after hard-drive crashes, hacks, ransomware, or accidental deletion. A senior administrator works the ticket without pause until your server is back online.
Server Monitoring
We monitor every service on your Linux server, 24/7. Alerts land in our management queue, not on your phone, and an administrator responds in 5 to 10 minutes.
Server Hardening
Every plan defends against hackers, malware, and brute-force attacks with a CSF firewall, the Login Failure Daemon, ongoing security patching, and kernel hardening.
Server Optimization
Performance tuning for Apache, NginX, LiteSpeed, PHP-FPM, MySQL, and MariaDB so your sites load faster and handle more traffic on the hardware you already have.
Server Migrations
We perform same-day Linux server migrations between hosts, panels, or clouds, scheduled to land with little or no downtime — usually just a few minutes at cutover.
“Thank you for keeping me updated and for your fabulous support today. I can see that my client's websites are running just fine and email services are back to normal. You (Alexander) and Edward have provided exceptional service, thank you again!”
Paul Server Surgeon Customer
“Everyone was very helpful during this migration. You have a very friendly and knowledgeable staff who made this a cake walk for us. It's not often you work with multiple support reps who know exactly what's going on with a single account. You guys are awesome, and I tell everyone I know about you.”
Jim Server Surgeon Customer
“I have been using your services now for over 5 years and am extremely pleased with the relationship that we have established. Just set it and forget it — you provide a much-needed coverage in our gap between what we know, what we don't, and what we just don't know that we don't know…”
Scott Server Surgeon Customer
Frequently Asked
Server Management Quick FAQ
These are the questions we hear most often. Search our extensive FAQ here.
What happens after I signup?
After signup you get a welcome email asking you to log in to our ticket portal and send us a few things: server login details, a list of authorized contacts at your company, emergency phone numbers, and optionally your hosting provider’s login so we can request reboots or hardware help when something needs it. Once we have access we set up monitoring and bring your server under management — usually within an hour or two of receiving the access details.
Is my information kept secure?
Yes. Logins and passwords entered in our ticket system’s sensitive-data fields are deleted automatically within 24 hours of the ticket closing — both data you send us and data we send you. Our production systems live in a locked rack at PhoenixNAP, with access blocked except from our internal network. You’re also free to rotate any password you’ve shared with us after onboarding.
Is your support 24/7/365?
Yes — 24/7/365 since 2005. Our monitoring watches your Linux server around the clock and opens a ticket whenever something needs attention. Crashed servers reboot in under ten minutes, urgent tickets respond in five to ten minutes, and standard tickets in ten to thirty. Senior administrators on every shift, every weekend, every holiday — the same team, same response times, no overnight skeleton crew.
What is the average ticket response time and average ticket resolution time?
Standard tickets are answered within 10 to 30 minutes — often faster, depending on volume. Urgent tickets are answered within 5 to 10 minutes.
How many years of experience do your technicians have?
Every system administrator at Server Surgeon has at least eight years’ experience in Linux system administration, specializing in the web hosting industry.
How long have you been in business?
Server Surgeon has been managing Linux servers since 2005.
Do you limit the hours of support per month a customer can use?
No. There are no ticket limits and no hour caps. Customers with major issues often use much more time in their first month, and we never charge extra for it.
Is there any fixed term contract?
No. Server management is month-to-month with no fixed-term contract — cancel anytime, and your first month is covered by our 30-day money-back guarantee. For one-time support or a server-setup project, please contact our sales department for a quote.
What is your refund policy?
We provide a 30-day money-back guarantee on all our services.
Are there any additional fees or setup charges?
Not on server management — no setup fees and no surprise charges for support, and our optional Linux Server Backup is the only paid add-on. Cloud Operations work (managed DevOps, cloud monitoring, managed cloud) is priced differently: scoped and quoted in writing before anything starts, so you always know the full cost up front.
Do you backup my server as part of the server management?
No. You can add our Linux Server Backup when ordering server management to get monitored offsite backups.
We have answered many more. Browse our 150+ question FAQ or contact our sales team.
Start Sleeping Through Server Emergencies
Try Server Surgeon for thirty days. If we are not the right fit, the money-back guarantee refunds you in full, no questions asked. Most customers stay because the emergencies simply stop.
- Order online Takes five minutes
- Server under management Within an hour or two of access
- 30 days to decide Money-back if not the right fit
Or call +1-877-378-7436 US Toll Free / +1-213-291-9191 International
Infrastructure We Manage
Support for every Linux distro, on every hosting provider
We manage nine Linux distributions across the Red Hat and Debian lineages, every hyperscaler, and hundreds of bare-metal and cloud VPS providers. One queue, one price, one team.
LINUX DISTROS
HOSTING PROVIDERS
About Server Surgeon
About Server Surgeon
Server Surgeon has been providing server management to hosting companies since 2005. The same team every day, on every server. Three things we promise —
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21 years solving the same problems
We have handled every common Linux distribution, every panel, and every kind of outage before, and we know how to resolve them.
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Senior administrators only
Every ticket is handled by a senior admin with 8+ years of managing production web hosting servers. No outsourcing, no junior staff logged into your server.
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5.0★ on Facebook, 30-day money-back
Month-to-month, no fixed-term contract. If we are not the right fit, we refund you without argument. Read the reviews →
In 2026 we extended the same discipline to full cloud environments — managed cloud operations and DevOps — same senior team, scoped to the work and custom-quoted.
More about Server Surgeon →