Linux Server Backup Service

Linux Server Backup

A disk crash or server hack can cost you your data and potentially your business without an adequate backup.  Protect your data and business with our Linux Server Backup. We backup hundreds of servers for our customers each day and perform the restoration for you when needed so long as you subscribe to our Server Management Service as well. 

Below you will find more details on our Linux Server Backup.  You can purchase the service as an add-on when ordering the Server Management Service for your server, or as a stand-alone service.  Note if you are buying without the server management, you will have to perform any restorations of the backup yourself.

Linux Server Backup Features

  • Fully managed
  • Entire file system backed-up daily
  • Results monitored by our staff
  • Four-week retention
  • Restore to any server, at any location, at any time
  • Restore a single file, user account, database, or the entire server
  • The backup server is secure and isolated from your server
  • 24/7 system administrators ready to restore your server*
* Restoration and server recovery by our staff are available as long as our Server Management Service is also purchased for the server. You will have full access to the backup container to perform the restoration yourself otherwise, which requires the use of SFTP or rsync.

Cost of Backups

Prices listed are based on the amount of disk space used on your server, minus any local backup directories on your server. The cost per gigabyte goes down as you increase the number of gigabytes purchased. Paying quarterly, semi-annually, or annually saves up to 15% and is reflected in the below pricing table. Customers with five or more backed-up servers save an additional 20% of what is listed.

Space Used
Monthly
Quarterly
Semi-Annual
Annual
Up to 100 GB
$10.00
$9.50
$9.00
$8.50
Up to 200 GB
$18.00
$17.10
$16.20
$15.30
Up to 300 GB
$24.00
$22.80
$21.60
$20.40
Up to 400 GB
$28.00
$26.60
$25.20
$23.80
Up to 500 GB
$30.00
$28.50
$27.00
$25.50
Up to 750 GB
$41.00
$38.95
$36.90
$34.85
Up to 1 TB
$50.00
$47.50
$45.00
$42.50

Order Backups

You can order our Linux Server Backup online. Our system administrators will get your server backup set up within an hour or two of receiving your server information, which you will provide after ordering. If you have questions about our service, you can view the Linux Server Backup FAQ below. You can also call our sales department or post a question on our Contact Us page.

The cost per server starts at $10/month. Customers with five or more servers save 20%, and customers who pay quarterly, semi-annually, or annually save up to an additional 10%.

Linux Server Backup FAQ

After purchasing your Linux Server Backup service, you will receive an email from our company requesting that you add a ticket to our system to provide us the login information for the server(s) to be backed up. Once you provide us this information, we will have your backup set up within an hour or two. More details of the backup will be sent to your email, and information on accessing the backup will be found in our support portal.

Yes.  Your backups are stored on their own dedicated Docker container firewalled off from the outside world.  Only the IP addresses you list in our support portal will be allowed to access the backups.  Additionally, the server that is being backed up has no outbound access to the backup container, further preventing an intruder who gains access to the server from gaining access to the backups as well. The Docker containers are located on our servers in our own locked rack in the PhoenixNAP data center.

Yes, assuming you also have the server management service with us.  If we do not manage the server being backed up, you can contact our sales department and ask for a quotation for the restore or you can restore the server or files yourself.

We will begin within 10 to 30 minutes of receiving your request, often faster, depending on the current ticket volume.  The restore can take anywhere from a few minutes for a file, directory, database, or user account restoration or many hours for the recovery of a full server. 

Yes.  The status of every backup is monitored each day. A ticket is opened with our system administrators for any backup that failed.

Yes, we have been providing dependable 24/7/365 Linux server support since 2005.

We retain the last 7 daily backups of your server, plus the last 4 weekly backups. Weekly backups are those performed on Sundays.

Yes. Additionally, the restoration can be made to any server; it does not have to be to the server the backups were taken from.

Yes. The backups can be restored to any server; it does not have to be to the server the backups were taken from.

Yes. The backups can be used to back up any Linux server with any control panel or no control panel at all. For control panel servers, we install scripts to make the restoration of the control panel data much easier.

We have used the same system successfully since 2005.

Yes. The backup generates daily MySQL or MariaDB dumps, depending on which database the server uses. The database dumps make it easier to restore only portions of a database.

Yes. You would have to ask our support staff about only backing up only the data you need, or a more common request, to omit a specific domain, user account, or directory from the backup.

Yes, you can inform our support department of the time you would like to run the backups.

The initial backup of your server takes the most time because every file on the server has to be replicated to the backup container. A large hosting server can take 24 hours, but most take between 6 and 12 hours. The initial can be scheduled to run at night, over the weekend, or even split into multiple periods if needed. After that, the daily backups run fast, only copying over on the files and databases which have changed since the previous daily backup. These generally complete in about 10 to 30 minutes for most hosting servers. Servers with extremely large databases will take longer because the entire database needs to be replicated to the backup container fresh each day.

No. The backups do not take up many resources at all. The most resource intensive part is a script which dumps all the MySQL and/or MariaDB databases on your server and runs at 10:22PM server time by default. If there is a concern on this, we can modify the process to use a lower priority and thus just take a bit longer to perform the database dumps or change the time the script runs.

No, but we do install the rsync binary on your Linux server if it is not already there. Rsync is a file transfer and synchronization utility and it’s likely already installed.

Yes. The initial backup takes up the most time and resources to run on the server. Thereafter the daily run incrementally and take very little time or server resources.

Yes. Please ask our support department to make this change.

If your server is also covered by our server management service we will handle any restorations for you. But if you want to directly access the backups, the login information for the backup container is contained in our support portal under the backup service. You must add the IP address you will be accessing the backup from in the support portal. You will then be able to access the backups via WinSCP (which acts much like a graphical FTP client), rsync or regular “black screen” SCP.

Due to the time involved in setting our Linux Server Backup service, we ask customers to stay at least three months after signing up.  Most stay indefinitely.

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