If you have a website that is becoming non-responsive or gets into a bad state and delivers server errors, you can ask our system administrators to set up a custom URL monitor for the site. Our monitoring server will download a webpage from the website every five minutes and alert us if it is erroring out, becoming non-responsive, or not returning the expected content. We will log in to the server to determine the cause of and fix the issue. These issues are often easier to debug and resolve permanently when an administrator can see the error while it is occurring, and the monitors enable us to do this.