We do not provide 24/7 support for non-managed servers, but we can perform per-incident support. You need to contact our sales department for a quote on the work. Our sales department is not available 24/7. Alternately if you are in an emergency, you can order our server management service, but we ask that you stay at least three months. It is time-consuming to add a server to our Server Management Service, and bringing in a server just for one month does not cover our costs.