Server Management Services for Linux
Server Surgeon has provided server management services for Linux servers since 2005. From proactive server hardening, monitoring, patching, and optimization to disaster recovery, server migrations, outage response, and server troubleshooting, Server Surgeon is here to help.
Linux Server Management Plans
All Server Management Plans Include
Most tickets responded to within 10 to 30 minutes. Emergency tickets within 15 minutes.
Get your Linux server back online quickly after a hard drive crash or server hack.
Complete Linux server monitoring with 5 minute administrator response time to alerts.
Protect your server and sites from hackers with our included Linux server hardening.
Optimize the performance of your Apache, NginX or LiteSpeed server for faster page loads.
Same-day Linux server migrations with little or no downtime.
Learn about our Server Management Plans
If your server runs a control panel such as Plesk or cPanel, please select that plan even if you are also running on AWS or another cloud or virtual server environment; everything in the AWS or cloud plan will apply to your Linux server. For servers running no control panel, please select either the Linux Server Management plan or the appropriate AWS or Linux Cloud Server Management plan.
Order Server Management for your Linux Server
You can order our server management services online. Our system administrators will get your server setup in management within an hour or two of receiving your server information, which you will provide after ordering. If you have questions about our service, you can view the Quick FAQ below or search our extensive list of FAQs here. You can also call our sales department or post a question on our Contact Us page.
The cost per server is $65/month. Customers with five or more servers save 20%, and customers who pay quarterly, semi-annually, or annually save up to an additional 15%.
You will receive an email from our company requesting that you access our ticket system and provide us the login information to your server(s), a list of those in your company authorized to communicate with us on your behalf, a list of emergency contacts we may call during a server emergency, and your hosting providers support access details in case we need to reboot your server or troubleshoot a networking, power or hardware issue.
Yes. All protected data such as logins and passwords you provide to us using the sensitive data fields in our ticketing system will be automatically deleted from our system within 24 hours of us closing the ticket. The logins and password data we send to you are also subject to this deletion. Additionally, our production system is contained within our locked rack in the PhoenixNAP datacenter and all login access to it is blocked except traffic from our own internal network. You can also change any of the passwords you provide to us after the initial management setup is complete.
Yes, we have been providing dependable 24/7/365 Linux server support since 2005.
Standard tickets are responded to within 10 to 30 minutes often faster, depending on the current ticket volume; urgent tickets are answered within 5 to 10 minutes.
Every system administrator at Server Surgeon has at least eight years’ experience in Linux system administration specializing in the web hosting industry. We do not hire junior administrators.
Server Surgeon has been in business since 2005.
No, there are no ticket limits. Customers coming to us with significant issues often use much more time in their first month; however, there is never an extra charge.
Due to the time involved in setting up server management, we do ask that customers stay at least three months after ordering. Nonetheless, you can still cancel at any time. Most customers stay indefinitely. If you only need one-time support for an issue or server setup, please contact our sales department for a quote.
We provide a 30-day money-back guarantee on all our services.
No, there are never any additional charges for our support. You may opt-in to buy our Linux Server Backup, which is extra.
No. You can purchase our Linux Server Backup when ordering your server management service, though.