Any provider, one team
The same senior administrators provision, harden, patch, and monitor your servers on DigitalOcean, Linode/Akamai, Vultr, Hetzner, UpCloud, OVHcloud, Google Cloud, Azure, IBM Cloud, Rackspace, and more.
Server management for any cloud
Cloud Server Management
Whether your Linux servers sit on one cloud or several — DigitalOcean, Linode, Vultr, Hetzner, Google Cloud, or Azure — cloud server management from Server Surgeon works the same on every one. Senior administrators have run Linux on every major cloud since 2005; they monitor your servers around the clock, respond to every alert and every ticket you open, and keep them patched and hardened. When a server is hacked, a disk dies, or the provider has an outage, we perform disaster recovery and restore from the latest snapshot or an off-site backup. Moving from another provider? We migrate you with little or no downtime, usually just a few minutes at cutover. One plan, $65 per server per month, on whatever control panel you run.
call +1-877-378-7436 US Toll Free / +1-213-291-9191 International
Built for Hosting Companies
Your cloud servers, fully managed — on any provider
Cloud and VPS providers give you a server and a dashboard, then leave the Linux administration entirely to you. Server Surgeon picks that up as part of our standard Linux Server Management service: senior administrators on a 24/7 queue keeping the operating system, stack, and provider-level pieces healthy across DigitalOcean, Linode, Vultr, Hetzner, Google Cloud, Azure, AWS, and more, at the same flat $65 per server per month.
What's Included
What we manage in the cloud
You get everything in our standard Linux server management, plus the provider-level work a cloud or VPS fleet needs.
Snapshots & block storage
We set up provider snapshots for point-in-time recovery on request, size and expand block-storage volumes as you grow, and restore quickly when something fails, with optional off-site Linux Server Backup as a further layer.
Scaling & right-sizing
When a server needs more capacity, we run a vertical resize at your request, growing the partition and filesystem so you actually get the space. When you are paying for capacity you do not use, we will recommend a right-size and carry it out once you agree.
Hardening & security
We run a CSF firewall and brute-force protection, harden SSH and the kernel, keep up with security patches, and tune the provider firewall and floating-IP rules to your traffic. Hardening is optional. We recommend it to every customer, and if you have any concerns, we can discuss it first and apply all of it, some of it, or none.
DNS, mail & the web stack
We run DNS zones with SPF, DKIM, and DMARC, tune Apache, NginX, LiteSpeed, PHP-FPM, MySQL, and MariaDB for performance, and install SSL on every domain.
Cloud migrations
We migrate between cloud providers, from dedicated into the cloud, and from the cloud back to dedicated, with the lowest possible downtime — usually just a few minutes at cutover.
Inside the Server
How we handle day-to-day cloud server management
Cloud and VPS providers hand you a server and a dashboard, then leave the Linux administration to you. We pick that up on whatever provider you run — DigitalOcean, Linode, Vultr, Hetzner, UpCloud, OVHcloud, Google Cloud, or Azure — managing the server and everything on it, plus the provider-level pieces around it. We run vertical resizes at your request, growing the partition and filesystem so you actually get the space, and we set up provider snapshots and block-storage volumes whenever you want them in place. Where a plan no longer fits your usage, we will point it out and right-size the server once you agree.
Around the server, we handle the networking and traffic your stack depends on. We tune the provider firewall and the server-level CSF firewall to your real traffic, run private networking and VPCs so your database and app tiers stay off the public internet, and manage DNS zones, floating and reserved IPs, and the SPF, DKIM, and DMARC records that keep your mail deliverable. When one server is not enough, we manage the nodes behind a provider load balancer you have set up, with health checks that drop a failed node. On request, we will point your DNS at Cloudflare and turn on its proxy and SSL, and set up off-site backups to your object storage like Spaces or Backblaze B2, or to our optional Linux Server Backup. Through all of it, our monitoring opens the ticket the moment something needs attention, and a senior administrator works it, 24/7.
No two providers do the basics the same way, and those differences are exactly where an unmanaged cloud server trips you up. The reverse DNS your mail depends on comes from the droplet’s name on DigitalOcean, from the control panel on Linode and Vultr, and by support request on some budget VPS hosts, so we set it the way each provider expects. The spare address you fail a service over to is a Reserved IP on DigitalOcean and Vultr, a Floating or Primary IP on Hetzner, and a static external IP on Google Cloud, each assigned and moved a little differently. Block storage is a DigitalOcean Volume, a Linode Block Storage volume, or a Hetzner Cloud Volume, and every one still needs the partition and filesystem grown by hand after you expand it. When you run a provider load balancer, we manage the nodes behind a DigitalOcean Load Balancer, a Linode NodeBalancer, or a Hetzner Load Balancer. Hetzner customers also get European data residency and a separate Robot panel for dedicated machines alongside the Cloud Console, and we work in both.
Real Tickets, Real Fixes
Common cloud server problems we resolve
Here is a sample of the cloud and VPS tickets that reach our queue every week, and what resolving each one actually takes.
You resized the plan but the server still shows the old disk size
A provider resize grows the disk, not the partition. We grow the partition and filesystem so the server actually uses the new space — live, without a rebuild.
The server is sluggish — a noisy neighbor or an undersized plan
We check for CPU steal and IO contention, tune the stack, and either right-size the plan or move you to a better instance type or region, with the cutover planned in advance.
Mail is bouncing and the provider never set reverse DNS
Reverse DNS works differently on each provider, from the droplet name on DigitalOcean to the dashboard on Linode and Vultr. We set it the way yours requires, align SPF, DKIM, and DMARC, and stop any compromised account sending spam.
A provider-firewall or floating-IP change made the server unreachable
We fix the cloud firewall rules and the floating-IP assignment over a path that still works, restore access, and lock down anything that should not be open.
A rebuild came back on the wrong IP, or a Reserved IP did not reattach
We reattach the Reserved, Floating, or Primary IP your provider uses, fix the boot-time network configuration so it survives the next rebuild, and update DNS and reverse DNS to match, so traffic and mail land where they should.
One server can’t keep up with traffic anymore
We tune the stack so each server handles more, and where you run a provider load balancer, we manage the nodes behind it with health checks that pull a failed node out of rotation.
A block-storage volume is full or needs to move
We expand the volume and grow the filesystem live, or migrate the data to a new volume, so you are not down while storage grows.
A server failed and you need it back
We restore from the latest provider snapshot or an off-site backup, re-attach block storage and the floating IP, and get you running — backup restoration is part of every recovery.
You need a point in time the provider’s weekly backup does not have
Provider snapshots and automated backups are coarse and easy to outgrow. We take a snapshot before risky work, and our optional off-site Linux Server Backup adds seven daily and four weekly recovery points, so we can restore the moment you need instead of the nearest weekly image.
You want to move from one provider to another
We migrate between clouds — Linode to Vultr, DigitalOcean to Hetzner, or any to any — with a final fast-sync just before DNS flips so end users wake up on the new server.
One Plan, Any Setup
We manage your control panel on any cloud server, too.
Cloud server management is not a separate plan: it is where your Linux server happens to run. Most cloud customers also run a control panel, so order from the page that matches yours and we will manage it on your provider all the same:
Infrastructure We Manage
Support for every Linux distro, on every hosting provider
We manage nine Linux distributions across the Red Hat and Debian lineages, every hyperscaler, and hundreds of bare-metal and cloud VPS providers. One queue, one price, one team.
LINUX DISTROS
HOSTING PROVIDERS
“Thank you for keeping me updated and for your fabulous support today. I can see that my client's websites are running just fine and email services are back to normal. You (Alexander) and Edward have provided exceptional service, thank you again!”
Paul Server Surgeon Customer
“Everyone was very helpful during this migration. You have a very friendly and knowledgeable staff who made this a cake walk for us. It's not often you work with multiple support reps who know exactly what's going on with a single account. You guys are awesome, and I tell everyone I know about you.”
Jim Server Surgeon Customer
“I have been using your services now for over 5 years and am extremely pleased with the relationship that we have established. Just set it and forget it — you provide a much-needed coverage in our gap between what we know, what we don't, and what we just don't know that we don't know…”
Scott Server Surgeon Customer
Get Started
Order Cloud Server Management
$65 per cloud server per month, with volume and prepay discounts that stack, and tickets are unlimited. Month-to-month, no fixed-term contract, with a 30-day money-back guarantee. Pick your control panel in the configurator, and your server is in management within an hour or two of us receiving access. Running different panels across your fleet? Order them all on one invoice.
Migrating to a new server? It’s included — order management as you normally would, then describe the move in your onboarding ticket. We manage the old and new server at the cost of one and cut over with a final fast-sync, so there’s no separate migration charge and no interruption for your users — the cutover is scheduled to land with little or no downtime, usually just a few minutes.
Frequently Asked
Cloud Server Management Quick FAQ
These are the questions we hear most often. Search our extensive FAQ here.
Is cloud server management a different plan?
No. It is our standard Linux Server Management plan — $65 per server per month. The cloud is simply where your Linux server runs. You pick your control panel (or “no panel”) when you order; we manage the server the same way on any provider.
Which cloud providers do you support?
We support every major provider: DigitalOcean, Linode/Akamai, Vultr, Hetzner, UpCloud, OVHcloud, Google Cloud, Microsoft Azure, IBM Cloud, Rackspace, Tencent, and more, plus AWS. If it runs Linux, we manage it.
Do reverse DNS, floating IPs, and snapshots work differently on each provider?
Yes, and we handle each the way that provider does. The spare failover address is a Reserved IP on DigitalOcean and Vultr, a Floating or Primary IP on Hetzner, and a static external IP on Google Cloud. Snapshots, block-storage volumes, and load balancers all have their own quirks (a Linode NodeBalancer is not a DigitalOcean Load Balancer), and reverse DNS is set in a different place on almost every dashboard. We have managed Linux servers on all of them since 2005 and account for each provider’s differences as a matter of course.
More questions
I run cPanel or Plesk on a cloud VPS. Which page do I order from?
Can you migrate between cloud providers?
Yes. We migrate between clouds (for example Linode to Vultr, or DigitalOcean to Hetzner), from dedicated hardware into the cloud, and from the cloud back to dedicated — with the final fast-sync just before DNS flips so end users wake up on the new server.
Our cloud servers are still on CentOS 7. Can you migrate us to AlmaLinux or Rocky?
Yes. An instance on CentOS 7 is running past the June 30, 2024 end-of-life date and no longer receives security patches, so it should move to AlmaLinux or Rocky Linux. We build a fresh server from your provider’s AlmaLinux or Rocky image, migrate your data across, and cut over with a final fast-sync so you can test before going live, taking a provider snapshot first as a fallback. There is no separate migration charge — we manage both servers at the cost of one until the move is complete.
Do you handle snapshots, scaling, and backups?
Yes. We set up provider snapshots and block storage when you want them, run vertical resizes at your request, and manage floating IPs and DNS, with optional off-site Linux Server Backup available for recovery that does not depend on your provider.
Do you set up autoscaling, managed databases, or Kubernetes?
We work in these environments and manage the Linux servers running in them. For deeper build or architecture work on the autoscaling, managed database, or Kubernetes setup itself, contact us with the details and we will tell you what we can take on.
Do you set up a CDN?
On request, we will point your DNS at Cloudflare and turn on its proxy and SSL. For deeper work such as page rules, BunnyCDN, or a provider's own CDN, contact us with what you need and we will tell you how far we can take it.
Can you resize my server or move it to a bigger plan?
Yes, whenever you ask. We coordinate the provider resize, then grow the partition and filesystem so the server actually uses the new space. If you are paying for idle capacity, we will recommend a right-size in the other direction and make the change once you approve.
Do you set up new cloud servers, or only manage existing ones?
Both. We spin up new droplets, instances, or VPSs on your provider — OS, the full stack, hardening, and your control panel if you use one — and we take over existing servers by auditing and stabilizing whatever is already running. A clean slate is not required.
How do you access our cloud server, and do you need our provider login?
We work over SSH with root or sudo, using your key or one we add for our team. We also ask for access to your provider dashboard, either a login or a scoped user limited to what we manage, such as reboots, resizes, snapshots, and floating IPs. That access matters most in an emergency: with it we can reboot or rebuild in the middle of the night without waking you for a password, and without it we have to call you before we can act.
Can you help us choose a provider, or move to a cheaper one?
Yes. We have managed servers on every major cloud and VPS host for years, so we can tell you where a given workload will run better or cost less, then migrate you there with a final fast-sync just before DNS flips. The account stays yours; we handle the move.
What if our cloud provider has an outage?
When the provider itself goes down we cannot fix their infrastructure, but we act for you: confirm the scope, fail over or rebuild on a healthy region or provider where your setup allows, and restore from the latest snapshot. Our optional Linux Server Backup, kept off-site and independent of your provider, means a provider-wide incident need not leave you without a copy.
Do you manage private networking between our cloud servers?
Yes. We configure private networking and VPCs so your application and database tiers talk over the internal network instead of the public internet, set the firewall rules to match, and keep the routing healthy as you add servers. If you also need multi-node autoscaling or a managed database cluster, contact us and we will tell you what we can help with.
Is there a minimum number of servers or a contract?
No minimum and no fixed-term contract. Cloud server management is $65 per server per month, month-to-month, with 20% off at five servers or more and a 30-day money-back guarantee. Scale the fleet up or down whenever you need.
We have answered many more. Browse our 150+ question FAQ or contact our sales team.
Try Server Surgeon for Thirty Days
Hand us your cloud servers and stop being the on-call admin. Month-to-month, no fixed-term contract, with a 30-day money-back guarantee. Most hosting companies stay because the problems stop landing on them.
- Order online Takes five minutes
- Server under management Within an hour or two of access
- 30 days to decide Money-back if not the right fit
Or call +1-877-378-7436 US Toll Free / +1-213-291-9191 International
About Server Surgeon
About Server Surgeon
The same team every day, on every server. Three things we promise —
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21 years solving the same problems
We have handled every common Linux distribution, every panel, and every kind of outage before, and we know how to resolve them.
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Senior administrators only
Every ticket is handled by a senior admin with 8+ years of managing production web hosting servers. No outsourcing, no junior staff logged into your server.
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5.0★ on Facebook, 30-day money-back
Month-to-month, no fixed-term contract. If we are not the right fit, we refund you without argument. Read the reviews →
Server Surgeon has managed Linux servers in the cloud for hosting companies for well over a decade. Many of our customers trust us with their cloud and VPS servers because they know they can count on our experienced Linux administrators when problems occur.
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